If you are someone who works with the call centre, then you might be aware of the number of calls every call centre crm agent receives a day. For sure, all the calls are important as they are related to the business . These problems need to be resolved to achieve customer satisfaction a...

BFSI particularly stands for Banking, Financial services and Insurance sector which plays a major role in the economy of India and comprises all the banks , financial and non-banking financial institutions which are also known as NBFC. One of the pillars of this industry is banking and its constitue...

Consulting firms have made quite a leap in their businesses over a few years . What made them stand out is providing the right information at the given time so that an organization or individual can be benefitted in several ways. Clients are very much important to a consultation firm and it's not ju...

CRM or customer relationship management software provides various benefits that help to boost the business. Be it consumer retention to marketing automation; CRM tools are the right tool to cater to every business need. In simple terms, the CRM software helps to overcome the business ch...

If we begin by defining B2B CRM, we can say that it is a customer-relationship management software that strives to manage client interactions while also improving their experience. This programme has it all, from cold leads to long-term consumers. 

Every company wants and strives for comprehensi...

especially for start-up companies, to run a successful business. The CRM system enables you to centralize the data and manage the workflow right from one platform. 

The ultimate goal of having the CRM tool is to improve the relationship with the consumers, which can be the potential customers fo...

With the rapid growth in the investment trend in real estate, this is the peak time for the real estate business vendors and real estate managers to opt for the versatile CRM software. The real estate CRM software is the ultimate tool that allows you to manage all the tasks and help to grow your bus...